Analyst, AP Information Processing (US)

Perform daily support for Accounts Payable (AP) operations in general query resolutions for financial partners and business controllers by managing inquiries via SMAX ticketing,. Perform bank verification for vendors and customers and support to Travel & Expense (T&E) which in-compliance with Corporate Policies and Procedures, audit requirements and Internal Controls. 

RESPONSIBILITIES

• Handle SMAX to provide support and engage in solution to user problems to ensure user satisfaction and productivity in a timely and accurate manner.
• Handle group mailbox queries from both internal and external stakeholders and ensure that the queries are responded in a timely and accurate manner.
• Acted as CBV (Central Bank Verifier) role to validate and update vendor and customer bank information according to the CBV anti-fraud procedures.
• Expenses Report: validate / check the expenses report summitted by employees. Ensure the employees are not violation of country specific T&E policy.
• Reports: review all daily, weekly and monthly reports to ensure the T&E reports are processed correctly by country specific T&E rules.
• Participate in compliance program, projects and other ad-hoc tasks assigned by team lead
• Adhere to Group Corporate procedure, policy and internal guidelines.  Ensure compliance with internal controls and keep proper evidence & required documentation to meet internal / external audit standards.
• Establish and maintain strong working relationship with Local Services and team members.
• Supporting local services in terms of internal and external audit.
• Process other AP related transactions as per local request and according to activity split
• Coordinate trouble shooting, decision making, identification and communication of potential issues.
• Update working instruction/standard operating procedures in a timely manner.
• Participate in continuous improvement in process efficiency and effectiveness.

REQUIREMENTS

• At least Degree in Finance/Business Administration/Accounting or equivalent with at least >2 years relevant working experience.
• Knowledge in Account Payable, Travel & Expenses claims with experience of working in SSC is an advantage.
• Candidates assigned to manage the EMEA and America markets portfolio would be required to work according to the relevant shift hours.
• Strong communications skills in both verbal and written in English.
• Strong communications skills both verbal and written in English.
• Computer literate and competent in Microsoft office and preferred have experience in SAP/Concur system.
• Depending on the individual assignment, different language skills will be required.
• A team player, meticulous, able to work under pressure and tight deadlines.

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