Frequently Asked Questions about VISIOMER® Specialty Methacrylates
Looking for answers about the application, customer support, or order processing of VISIOMER® methacrylate monomers? Our comprehensive FAQ section covers the most common questions from customers regarding VISIOMER® Specialty Methacrylates—helping you find quick solutions and expert insights into product usage, technical support, and logistics.
Ordering & Delivery
Yes. Contact your customer service representative as soon as possible. Changes or cancellations depend on the order status.
No. Evonik does not offer customer pickups. All deliveries are handled by approved logistics partners.
Delivery times vary by location and product availability. Your customer service contact can provide specific timelines.
Report the damage immediately to your customer service contact and include photos if possible. They will assist with claims and replacements.
Product Information & Documentation
Contact your sales representative or technical service team. Product brochures and data sheets are also available on the My Evonik customer portal.
These documents are available via your sales or customer service contact. Some can be downloaded from the My Evonik customer portal.
Regulatory documents are available online via the My Evonik customer portal or upon request from customer service or technical support.
ISO certificates are available on the My Evonik customer portal or through your customer service contact.
Contact your customer service representative. They will provide the necessary documentation.
Samples & Customization
Contact your sales representative or use the contact form on our website. Sample availability may vary by region and product.
Our technical service team can recommend suitable products based on your application and performance needs. Contact technical service for your options.
Yes. Evonik can adjust stabilizer levels upon request. Contact technical service for customization options.
Yes. Evonik offers customized solutions. Contact your sales representative or technical service to discuss your requirements.
Storage & Handling
Store in tightly sealed containers at recommended temperatures, away from light and heat.
Always store under air—not inert gases—as oxygen is needed for the stabilizer to work.
Refer to the product’s SDS or the Methacrylate Esters – Safe Handling Manual for detailed guidance.
Check the product’s SDS or contact technical service. Additional details are available in the Safe Handling Manual.
Use beyond shelf life is not recommended. Contact technical service for case-specific advice.
Shelf life varies by product. Refer to the technical data sheet or contact technical service.
General Information & Support
VISIOMER® is Evonik’s brand for Specialty Methacrylates—versatile building blocks for polymer chemistry.
VISIOMER® offers a broad portfolio of Specialty Methacrylates tailored to diverse applications. Our technical experts can assist with product selection and formulation.
Your technical service representative or sales contact can provide support and guidance.